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General Terms and Conditions

<h1>General terms and conditions Koffie Piraat BV</h1> <p>General terms and conditions of sale and delivery</p> <p>Koffie Piraat BV<br />Nijverheidslaan 16D<br />1382LH Weesp<br />T: 085- 273 1215<br />F: 085- 273 1216<br />E: <a href="mailto:info@koffiepiraat.nl">info@koffiepiraat.nl</a></p> <p><strong>KVK</strong> 72944560<br /><strong>VAT</strong>- no NL859295370B01<br /><strong>EORI</strong>- no NL859295370<br />Bank: ING; IBAN <strong>NL12INGB0008598078 / INGBNL2A</strong></p> <div class="space-sm"></div> <h2>Article 1 - Applicability</h2> <p>1. These general terms and conditions apply to every offer from Koffiepiraat and to every distance contract concluded between Koffiepiraat and the buyer. Purchasing conditions or other forms of conditions drawn up by the buyer are not accepted by Koffiepiraat. In the event of a dispute between Koffiepiraat and the buyer, Dutch law will apply.</p> <p>2. Acceptance of an offer or conclusion of an agreement is only possible after acceptance of these general terms and conditions.</p> <div class="space-sm"></div> <h2>Article 2 - Newsletter registration</h2> <p>1. If you register for our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our (email) newsletter.</p> <p>2. You can unsubscribe from the newsletter at any time by sending a message to the contact option described below or via a link included for this purpose in the newsletter.</p> <p>3. After you unsubscribe, we will delete your email address unless you have expressly consented to further use of your data or this use is permitted by law and we inform you about this in this statement.</p> <div class="space-sm"></div> <h2>Article 3 – Offers and agreements</h2> <p>1. Offers from Koffiepiraat are without obligation and based on the current prices at that time.</p> <p>2. Koffiepiraat strives to give the buyer as complete a description as possible of the products in question in the offer. In the case of using images, Koffiepiraat strives to use a truthful representation. Obvious mistakes or errors in the offer do not bind Koffiepiraat.</p> <p><strong>We would like to point out that you are responsible for the declaration and payment of the coffee tax. Countries such as, but not limited to: Germany, Belgium and Denmark</strong>.</p> <p>In Germany you must report your import here: <a href="https://www.zoll.de/DE/Home/home_node.html" target="_blank"><strong>Federal Customs Administration</strong></a></p> <p>In Belgium you must report your imports (within 1 week) here: <a href="https://financien.belgium.be/douane_accijnzen/contacteer-de-aada" target="_blank"><strong>Federal Public Service Customs and Excise</strong></a></p> <p><strong>Please check with your local customs regarding import taxes.</strong></p> <p>3. The agreement is concluded at the moment the buyer accepts the offer and meets the conditions set.</p> <p>4. If the buyer has accepted the offer electronically, Koffiepiraat will immediately confirm receipt of acceptance of the offer electronically. As long as receipt of this acceptance has not been confirmed, the consumer can dissolve the agreement.</p> <p>5. Koffiepiraat may inquire whether the consumer can meet his payment obligations, as well as all facts and factors that are important for responsibly entering into the distance contract. If Koffiepiraat has good reasons not to enter into the contract based on this investigation, he is entitled to refuse an order or request with reasons or to attach special conditions to the execution. If an order is refused, Koffiepiraat will inform the consumer of this with reasons within 2 weeks.</p> <div class="space-sm"></div> <h2>Article 4 – The price</h2> <p>1. Prices will be announced by Koffiepiraat in euros, including Dutch VAT and excluding the contribution for shipping, unless otherwise agreed.</p> <p>2. The obligation and responsibility for handling any form of possible levies, taxes and surcharges related to delivery in any country other than the Netherlands lies with the purchaser.</p> <p>In Germany you must report your imports here: Federal Customs</p> <p>In Belgium you must report your imports (within 1 week) here: Federal Public Service Customs and Excise.</p> <p>3. All prices stated are subject to obvious typographical errors.</p> <p>4. Koffiepiraat reserves the right to change prices at any time if necessary. Cancellation of the agreement by the buyer is possible up to the effective date of price changes.</p> <div class="space-sm"></div> <h2>Article 5 – Payments</h2> <p>1. Payment exclusively via the payment methods stated on the website, unless otherwise agreed.</p> <p>2. The purchaser has the obligation to report any inaccuracies in payment details provided or stated to Koffiepiraat without delay.</p> <p>3. Koffiepiraat remains the owner of the goods ordered by the customer and delivered by Koffiepiraat until full payment has been made by the customer.</p> <p>4. In the event of non-payment by the buyer, Koffiepiraat has the right, subject to legal restrictions, to charge the reasonable costs made known to the consumer in advance.</p> <div class="space-sm"></div> <h2>Article 6 – Shipping</h2> <p>1. Koffiepiraat uses a third party to ship the ordered goods. Koffiepiraat invoices the buyer for this, which is made known to the buyer during the order process.</p> <p>2. Koffiepiraat strives to offer the ordered goods to the forwarder within 3 working days. If delivery of the ordered goods to the forwarder for shipment is not possible within these 3 working days, you will receive a message.</p> <p>3. If it appears that delivery of ordered goods will take longer than 14 days, the buyer has the right to cancel the agreement and refund any amounts already paid for ordered goods.</p> <p>4. Unless otherwise agreed, delivery will be made to the delivery address specified by the customer. Should a shipment be returned to us as undeliverable, you will receive your purchase price of the goods back minus the costs associated with the return shipment. This amount is the shipping costs plus €2.50 processing costs. In the case of shipment to a Pickup parcelshop, orders must be collected within 5 days of arrival at the collection point. After this period, the shipment becomes undeliverable and the stated costs also apply.</p> <p>5. The goods sent by Koffiepiraat are inspected by us before shipping. If (for example in the case of ground coffee) vacuum-free packaging is received, the cause for this is due to the transport. The goods sent by Koffiepiraat are inspected by us before shipping. If (for example in the case of ground coffee) vacuum-free packaging is received, the cause for this is due to the transport. If the goods are delivered with obvious damage that was caused during delivery, please report the defect to the carrier and inform us immediately. Failure to file a complaint or to make contact does not in any way affect your statutory rights or the enforcement of such rights, in particular your warranty rights. However, by doing so you help us to assert our own claims against the carrier or transport insurer.</p> <div class="space-sm"></div> <h2>Article 7 – Returns</h2> <p>1. When purchasing products, the buyer has the option to cancel the agreement without giving reasons within fourteen calendar days. This period commences on the day after receipt of the product by or on behalf of the buyer.</p> <p>2. During this cooling-off period, the buyer has a right of withdrawal, whereby the buyer has the right to return the packaging without giving reasons, only at the costs of return shipping. We kindly refer you to the return procedure for this.</p> <p>3. For hygienic reasons, Koffiepiraat will only accept returns of products in unopened and undamaged packaging and only after prior notification to Koffiepiraat.</p> <p><em>Excepted from the right of withdrawal is a consumer purchase that concerns the delivery of:</em></p> <p><em>- products that spoil quickly or have a limited shelf life;</em></p> <p><em>products which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery;</em></p> <div class="space-sm"></div> <h2>Article 8 – Liability</h2> <p>1. Despite great care in compiling the content of the website, Koffiepiraat is not liable for any inaccuracies and the consequences thereof.</p> <p>2. Koffiepiraat is not liable for any damage resulting from (incorrect) use of purchased products.</p>